Cancellation Policy

MIA Cancellation Policy:

 

All services such as hotel accommodation & transportation are pre blocked well in advance. We are liable to pay penalties to all our suppliers / vendors / independent Contractors if these services are released within a mentioned time frame.

If the passenger has to cancel the tour due to any reasons they have to make an application in writing to that effect, along with the original receipt issued by the company. Such cancellations will attract cancellation charges as given below.

 

  • 75% package cost will be charged as cancellation fee if cancelled before 10 days of the departure.
  • 90% package cost will be charged as cancellation fee if cancelled before 7 days of the departure.
  • No Refund will be given if cancelled within 4 days of the departure date.

 

 

The Terms & Conditions and Cancellations rules are available and applicable as mentioned in our website

 

The company reserves the right for variation / modification/ amendments/ alteration & / or cancellations etc. of any tour prior to departure without assigning any reason. In such cases, the entire amount paid by the tourist shall be returned by the company by “A/C Payee” Cheque against production of original receipt issued by us, in Indian rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve bank of India rules and regulations, irrespective of whether the tour payments in part or whole were made in foreign currency and no additional compensation will be applicable whatsoever.

 

No refund will be payable for any missed/ or unused services of the tour including the meals due to whatsoever reason.

 

Refund policy:

 

In case of the online ticket cancellations done against the bookings made using the Credit card then the refund amount after deducting the cancellation charges as applicable will be credited back to the same credit card used while booking within 4 to 5 working days from the date of cancellation and if it was through Net banking then the refund amount will be credited back to the same bank account within 10-15 working days.

Compensation charges for Air/Rail reservations, tours conducted by independent contractors or agencies other than MIA, are applicable as per the rules of Air/Rail/Cruise and independent contractors or agencies. Any refund payable to the tourist will be given only after the receipt of funds from these agencies after deduction of necessary charges etc.

In case of State Government / Private Resorts / Hotels where full deposit has to be paid in advance to enable us to confirm the reservation, no refund will be given if services are amended / pre-poned / postponed/ cancelled/ or not utilized.

  • The Company has liberty to change the type of vehicle mentioned in our Fixed Departure-Conducted Tours, in incase of less number of seats booked or any other reason. The company makes all the efforts to operate the package tour as you are all travelling from far of distances believing our company, however in some circumstances we are compelled to make certain changes. When the type of vehicle is changed to Hi-Tech/Mini/Tempo Traveller, refund would be made and in case of Innova & Cars there would be a nominal additional surcharge as we would be operating on loss. The cost details per person , as below :

 

Important conditions :

 

Passengers acceptance of the receipt while making the advance, full payment, passengers signature on the booking form, proposal, receipt, or paying the advance amount shall mean accepting in totality of the “terms and conditions” contained herein by the passenger(s).

There is no contract between the company and the passengers until the company has received the advance for the tour. Full payment must be received one week before the departure of the tour. In case the booking is made within one week, then full payment has to be paid at the time of booking itself. If the full amount is not paid up at the time of booking the tour, the company reserves the right to cancel the booking subsequently resulting in the loss of deposit and also apply the cancellation charges as mentioned herein. To amend, alter, vary or withdraw any tour.

 

Taxes:

All  taxes will be charged as per government requirements.

 

The liability of the company is restricted only to the making reservation in accordance with the tourist requirements and no further. Company is not liable for any loss of person or property caused or damaged or suffered by the tourist or account of deficiency in services by any independent contractor. Any gesture of courtesy extended by the company to the tourist to minimize such loss or damage will not constitute an admission of such liability or a waiver. The company shall in no circumstances whatsoever be liable to the tourist or any other person for any loss or expenses incurred due to:

  • Theft or any other reason whatsoever during the tour and the entire responsibility of taking care of their valuables shall be that of the tourist,
  • Train or flight delays, on account of any reason whatsoever rescheduling or cancellation of train/ flights/ inter-connection meals not being served etc.
  • Any overstay expenses on account of any delay or changes in air, bus, ship, train or cancellation of special bogie on account of force majeure including weather conditions, strike, war, quarantine, or any other reason whatsoever.
  • Any personal injury, sickness, accident, loss, delay, discomfort, consequential loss and / or damage or any damage to baggage or personal effects howsoever caused.
  • Death of the tourist while on tour and all applicable rules and procedures of law are to be followed strictly and all procedures pertaining to the death will have to be tackled and handled by the tourist or their relatives themselves at their own cost and consequences.
  • Any injury, loss, personal harm, death or damage caused to any person or property by the act or default of the management or employees or agents of any independent contractor.
  • Any damages, additional expenses for any consequential losses suffered by the tourist due to cancellation, amendment and or alterations of any of the services of the tour mentioned in the itinerary or brochure by the company after the registration or booking by the tourist.
  • Any sight-seeing missed and/ or the program being curtailed after commencement of the tour and / or before the due period on account of force majeure including any unavoidable circumstances and any reason beyond company control including political riots, natural calamity, Floods, Landslides, closure of monument for any reason, monuments under renovation, VIP movement and security, heavy rush at sight-seeing places, road traffic congestion, etc, all the loss or expenses will have to be borne by the passengers.