MIA Terms and Conditions-
MIA puts forth tremendous effort to provide you with the best of the services, making your tour adventurous, stress free and one you can remember forever. We strive and Endeavour to provide safe and secured tour without any misunderstanding between the company and you.
Please read and understand the booking conditions for your holiday tour packages before you book any of the tours. The terms and conditions given below, on our website, the tour registration form and any other printed material together with FAQ (frequently asked questions) forms the basis of our contract with you.
This "Information Flyer" along with tour tariff. The information given in the brochure is as accurate as we can make it. All previous brochures, letters, Press Advertisement or any other modes of circulation stands cancelled. Errors and omissions may creep in. The maps used in the brochure are for reference only and are not to scale. We reserve every right to change any brochure information before or after the tour is booked due to any events beyond our control. The tour itinerary, price, departure date, and hotels are subject to change. If we are aware of the changes sufficiently beforehand we will inform you in advance. Otherwise, our tour escorts or local representative will inform you about the change during the tour.
We are basically travel, tour and holiday organizers only. We do not control or operate any airlines or any other mode of transport like railways, motor, buses, coaches, etc. We also do not own or control any hotel, transport or any other facility mentioned in the brochure. We take utmost care in selecting Restaurants / Hotels / Coaches / Vans / Boat Houses / Motels or Places of Stay for making your holidaying a comfortable one. We only select the Hotels/Motels or Places of Stay and do not have any control over them. Thus, we are not responsible for injury or personal harm, death or damage to personal property which may be caused by the act or default of the management or employees of any independent contractor, hotelier, airlines, coach owner/ operator, arising outside our normal selection and inspection process. It is imperative that all passengers travelling through MIA or any tours organised by MIA. abide, comply and strictly observe all the terms and conditions laid down herewith.
There are pre-set menus for the meals provided on the tours. Packaged meals are served at some of the places. The types of meals will vary based on the location and accessibility. No complaints/ claims for refund in respect of the meals will be entertained and the company reserves the right to change the menu and arrangements of the meal without assigning any reasons therefore. In some places food & water will be provided en-route at the available restaurants. We do not have any control on those arrangements.
Photographs or Video clips :
How we distinguish ourselves from the rest of the travel companies is by providing our customers high quality 4k cinematic edited Videos and Photography. As we don’t charge anything extra for these high quality footages, MIA reserves the right to use photographs or video clips of the tourist taken on tour & / or given by tourist, for promotion of the company's business without obtaining prior permission of the concerned tourist. However, there will be consent form that will respect the privacy of the customer in case they don’t want pictures to be used for publicity. The photos and videos will be used all sorts of social media platforms to promote the brand.
MIA is keen on providing the best hotels possible.. Most of the hotel rooms have private bath or shower and may be located in the centre or away from the city, but out of our vast experience, to provide good hotels at reasonable tariffs to your utmost comfort, engaging hotels away from city centre becomes unavoidable. Air-conditioning, central heating, any other facility are at the hoteliers discretion, depending upon factors such as weather conditions, local circumstances. The passengers will have to abide by the check in and check out times of the hotels. arrivals and late departure should be adjusted by the guests themselves as per the respective check in and check out time. If you reach before 12 Noon only fresh up arrangements are made while rooms are Terms allotted from 12 Noon. We will not be responsible or liable in case of loss of baggage or personal effects from the hotels. Safe Deposit Lockers are available in most hotels. You are advised to keep your valuables in the safe deposit lockers, at the time of check in and not in your hotel room. Any damage caused to the hotel during your stay shall be payable by you and the company will not be liable for the same.
There is a strict ''NO SMOKING”, “NO ALCOHOL” & “NO EATING” policy in the travel mode. Carrying of high value items in the bus will be at your own risk. We advise you not to leave them behind when you leave the coach. Company will not be responsible or liable in case of loss/ theft / damage of such items from the coach. Any damage caused by you to the coach during the travel shall be paid by you and the company will not be liable for the same.
It is presumed that the tourist who have booked the tour have gone through the itinerary & is well aware about the same. It is presumed that the tourist is medically fit to undertake the said tour. The person who are medically fit to undertake the said tours shall join the said tour. The persons who are and/ or who have suffered from any ailments for which they have taken medical treatment have gone into check-up hospitalization, shall not join the said tour. Many a times a tour manager is unable to pay any attention and / or to provide medical treatment for any tourist who requires medical attention. The tourist(s) will have to make their own arrangement on the tour for medical assistance. The tour manager may not be in a position to help the tourist. The tour leader have to proceed as per itinerary because of other members of the group may require his attention to follow the tour itinerary. The company shall not be responsible for any lack of attention on the tour.
Itinerary changes :
We may operate more than one coach on a specified date of the tour depending upon the demand for more bookings of the tour by the tourists. Sometimes we may change the direction, or slightly modify the itinerary. We will advise you of these amendments prior to the commencement of the tour or otherwise during the tour. In the event of passenger / joining passenger misses out on any part of the sight-seeing tour, or any such tour, due to delay on his part, he will not be entitled to claim refund for the same.
The price for Videos and Photography will be charged accordingly based on the time invested in content. The price once stated will not be changed for whatsoever reason. It is requested that no tips would be handed over to the photographers or guides as it is against the company guidelines.
The price quoted in our brochure or proposal by mail / e-mail and any other mode of communication has been calculated as per the rates prevailing at the time of printing this brochure and also as per the prevailing Inter-state taxes / Fuel Charges etc.,. The company reserves the right to amend / alter the prices published in the brochure or quoted by any other means, in case of suppliers rate fluctuation, increase in fuel cost, increase in state taxes, or increase in any other item relevant to the tour before the date of departure. Any such increase in rate must be paid for by the tourist in full before the departure of the coach/bus/vehicle etc.
The document would further be improvised as needed.